These slides walk you through the nightmare thousands of crypto investors have lived: waking up to a zero balance and corrupted backups. And the reality that 20% of all Bitcoin is already locked behind forgotten passwords and missing keys – gone forever.

Each slide unpacks why custodial wallets exist, because real ownership isn't just about holding your keys – it's about never losing them.

For a full definition and a breakdown of how custodial wallets work, check our glossary article on custodial wallet.